FAQ's

Frequently Asked Questions

Which students will receive a mobile learning device?
Students enrolled in the 8th-12th grades will receive an iPad at the beginning of the 2013-2014 school year.  Students enrolled in the 6th-8th grades will receive a chromebook at the beginning of the 2016-2017 school year.

What items are required in order to receive a device?
The $50 rental fee must be paid and the "MISD Network Acceptable Use" and "Student Device Loan Agreement" forms must be signed by parent and student.  

Will the $50 rental fee be a one-time charge or will students pay each year?
This is a one-time fee for the device issued.  Should a replacement device be required due to theft, loss, or device upgrade, the student is required to pay the $50 rental fee for the new device they are issued.

What if the device is damaged?
The district will pay for repair costs at the first instance of damage.  Should damages occur a second time, the student will be required to pay $50 of the repair cost.  The third instance of damage requires the student to pay $100 of repair costs.  Should the device be damaged a fourth time, the student will be responsible for all repair costs (100%).

What if my student's device is stolen?
In the event of theft or vandalism, the student or parent must file a police report with the appropriate law enforcement agency.  A copy of the report must be given to the campus principal.  A replacement device will not be issued until the principal receives a copy of the report.

Will the device come with a protective case?
The district will purchase cases for the iPads and protective sleeves for the chromebooks.  Students will be required to keep the case on their iPad at all times and chromebook users must make use of the protective sleeve when mobile with the chromebook.  These measures will ensure proper protection of the device.

Is my child required to accept the device?
The device is an integral part of the district's Mobile Learning Initiative.  Students will use their device to communicate, collaborate, produce projects, access content needed for coursework, etc.  The device will enhance the student's learning, therefore; it is in the best interest of the student to accept the district-issued device.  Parents with questions may contact their child's campus principal.

If my child already has an iPad or chromebook, can they use it instead of the district-issued device?
Students must use the district-issued device due to device enrollment, management, and content.

Will students be trained on how to use the device?
Students will participate in a training session.  Information, assistance, and documentation will be given to students to help them get started with using their device.

Do the devices take the place of textbooks?
The district will establish a plan for phasing out paper textbooks.  Electronic textbooks are in place at this time and will continue to be purchased for core-curriculum classes.

Will there be apps installed on the devices?
The district will supply the required educational apps and content.  Students will be allowed to install their own apps and/or content to the device as well.  Students will be responsible for the backup of personal content on the device.

Is an iTunes account needed to use the iPad?  Is a personal account required to use the chromebook?
Students must have an iTunes account in order to manage and update content on the iPad.  Students will be instructed on how to create an iTunes account using their school-generated email address.  A credit card will not be associated with this iTunes account.  On the chromebook, students will simply login to their school assigned Google account.  No other personal account is needed.

Will students have to return their device to the campus office at the end of each school year?
Students will be required to turn in their device at the end of each school year to the campus office.  Students in grades 9-12 are eligible for a summer rental if they meet specific requirements and are granted approval. Students in grades 6-8 are not eligible for a summer rental at this time.

Are students allowed to keep possession of their device during the summer months?
Students in grades 9-12 may complete the Summer Rental Request form.  Should their request be accepted, they will be allowed to keep their device during the summer.  A $20 summer rental fee is required.  Students in grades 6-8 are not eligible for summer rental at this time.

How do I clean the screen?
Use a microfiber cloth to clean the screen.  These are the same cloths used to clean glasses.  Do not use liquid to clean the screen.  Never spray any liquid directly on the screeen.

How often should the device be charged?
Students are required to bring a fully charged device to school each day.  The device is their primary school supply and will be used each day.  There will be limited charging locations provided on campus.  

What is the temperature threshold of the device?
These devices cannot endure extreme cold or hot temperatures.  Please do not leave the device in your car on a hot summer day.  Internal parts will become damaged should the device be exposed to extreme temperatures.

Will there be an Internet filter in place to supervise and observe student's Internet use on the device?
The district uses a CIPA compliant web filtering system which provides a safe Internet environment while the device is being used within the district.  Restrictions are also configured on the device itself to prevent access to inappropriate apps, websites, etc.  The district technology team is currently working to provide web filtering off campus as well for any WIFI network.  The district encourages parents to set guidelines for Internet use in their home and actively monitor their child's Internet activity.